CUSTOMER SERVICE 

Customer Services: Guarantee - Payment - Shipping - Delivery - Privacy

Fish Art Gallery Quality Guarantee: 100% Satisfaction

The headline is the story. If you are not satisfied with your purchase from Fish Art Gallery in any way whatsoever we will on request refund your money in full or replace an item as you require. There is no small print.
 
We always endeavour to exceed your expectations.
 
Fish Art Gallery is the online store of Eikon Productions Ltd, Auckland New Zealand
 
Please read some customer experience feedback here
  

Purchasing a Print

If you have not already purchsed using a PayPal "BuyNow" button provided simply follow these easy steps;


1. Select your print > 2. Confirm your preferred size and any other specific requirements > 4. Advise Fish Art > 5. We quote and agree on a price >

 

6.  If agreeable we send you a PayPal invoice

Payment Options

Payment Option 1: Pay via                          payment gateway

 

Fish Art uses  PayPal  Payment Gateway as it is easy, safe and most importantly secure.

 

With PayPal Fish Art Gallery will not see or handle any credit card details while your transaction is processed.

 

To pay we simply send you a PayPal invoice via your email address - you will need your credit card on hand to complete the transaction.

 

 

Payment Option 2: Pay Via Internet Banking (NZ residents only)

 

Fish Art Gallery is the online store for Eikon Productions Ltd:  Company number: 1553128  Incorporation Date: 21 Sep 2004

 

Payments can be made directly to Eikon Productions Ltd via:  ASB Bank   Acc No. 12 3016 0574061 00

  

Shipping

Artworks other than customised or personalised versions are usually sent same or following day.


Once printed your artwork is very carefully handled, wrapped then packed and sent unmounted in a very sturdy 80mm dia. mailing tube or one of our custom made 160mm dia. blue tubes depending on the print media.


Multiple prints in any medium can be shipped in both tube sizes.

Delivery 

Fish Art Gallery sends goods via New Zealand Courier Post - goods are insured and we use Track and Trace: click here to trace an item >

  

Delivery Times

New Zealand + Australia 3 to 14 days from dispatch

 

USA + UK and other international destinations 7-21 days from dispatch

Fish Art Gallery Privacy Policy

You are our customer, we value your trade and we respect your right to privacy.

We will NOT sell, share or rent any customer information to any other individual or organisation.

We do not hold or retain any credit card information whatsoever.

 

 

¬© 2003 - 2020 All images and content is Copyright Eikon Productions Ltd - Auckland New Zealand‚Äč - All rights reserved